- You open your Lightspeed account. Here you click on the 'Sales' tab.
- In case you don't see the 'Refund' button you have to start a New Sale and click the 'Sales' tab again.
- You click on the 'Refund' button.
4. You either scan a receipt, or you manually add the items.
5. You will see the following screen:
Next, you'll have to click on the yellow button which says 'creditnote'. Don't forget to select a payment method with #I before it.
6. A second screen will pop up:
7. The final step is to click on 'yes', and your credit note has been created!